For over 30 years, your family at the beach!

FAQ

 
 
What time can I check in?
 
Check-in begins at 4:00 p.m.
 
Can I check in early?
 
Beachwalker will guarantee your property will be ready for check-in by 1:00 p.m. for a fee.
 
What if I'm late?
 
Just let us know.  We will arrange everything for your late arrival.
 
What if I need to cancel?
 
We strongly recommend travel insurance to protect your vacation investment. This protects cancellations in many instances. 
If you choose not to purchase travel insurance, cancellation timelines are illustrated below.
 
  1 week stay 2+ week stay
1-3 bedroom villa or cottage 30 days prior to arrival 60 days prior to arrival
3 bedroom home 60 days prior to arrival 90 days prior to arrival
4-5 bedroom villa or home 90 days prior to arrival 120 days prior to arrival
6+ bedroom home 120 days prior to arrival 150 days prior to arrival
 
 
Can I switch properties?
 
Changing properties constitutes a cancellation.
 
Can I change my vacation dates?
 
Changing dates constitutes a cancellation.
 
When is my payment due?
 
A one-third deposit is due at the time you book your reservation.
If you are staying in one of our villas or cottages, your remaining balance is due 30 days prior to arrival. If you are staying in a home, your remaining balance is due 60 days prior to arrival.
 
What payment methods do you accept?
 
We prefer payments by electronic check. We also accept Visa, MasterCard, Discover and checks.
We do not accept American Express or PayPal.
 
What if I break something?
 
You have the option of a low-cost damage waiver fee or a refundable security deposit of up to $3,000 to cover any damages.
 
How many car passes may I have?
 
Both your contract and the property description on our website detail the number of allowed cars.
 
What if I have more cars than that?
 
Parking spaces are available for rent at Island Self Storage on neighboring Johns Island.
 
Can I use a pool?
 
Some properties include use of specific pools. Many properties have no pool access. The description of each property will describe what pool your property has access to, if any.
 
What is your minimum rental age?
 
You must be at least 25 to rent with Beachwalker.
 
Can I rent extra beds?
 
No.  Maximum occupancy limits are listed on each property description of our website. Exceeding this number is not allowed.
 
Can I host my wedding reception in your rental home?
 
No. Parties of all types are strictly prohibited.
 
Can I use the fireplace?
 
You may make special arrangements in advance for fireplace use. 
 
Can I use the garage?
 
Garages are locked for homeowner use and storage.
 
Can I bring my pet?
 
Become one of Lily’s Friends and find out more about our pet-friendly properties.
 
Does this home have the internet?
 
Most of our properties offer internet. Property descriptions on our website detail internet availability. 
Internet access is never guaranteed and problems with internet or cable access will not be refunded.
 
Can I grill?
 
If a grill is provided, property descriptions on our website will detail their availability.
 
What if I run out of propane?
 
During business hours, you may call us for a propane exchange. If the propane tank runs out after hours, you may exchange it yourself and Beachwalker will reimburse you.
 
Can I store my kayak during my stay?
 
Use and storage of RVs, campers, utility trailers, watercraft, motorcycles, scooters and jet skis are not permitted on the islands.
 
I think I left my glasses in my vacation home. Will you return them?
 
Beachwalker will make every effort to find and return lost articles, but Beachwalker will assume no responsibility for any lost or stolen item.
 
If found, we will return items to you for $10 plus the cost of shipping.
 
Can I see your complete rental policy before I rent?
 
Absolutely. Click here to review our rental terms and conditions.
Click here to download in PDF format 
 
Why should I buy travel insurance?
 
Click here to read about travel insurance
 
When can I purchase travel insurance?
 
You can add travel insurance to your reservation on or before your final payment is due.
The date the final payment is actually made s not considered, so you will not be penalized for paying early, nor will you be rewarded for paying late.
 

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